Privacy policy

Welcome to the website of Texturing Technology Limited (trading as Texturing Technology). We understand that privacy online is important—especially when you share drawings, commercial data, or production schedules. This statement governs our privacy practices with respect to users who browse without transacting (“Visitors”) and customers or prospects who register, request quotations, or otherwise engage our engineering services (“Authorised Customers”).

Personally identifiable information

“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, email address, and billing identifiers. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What personally identifiable information is collected?

We may collect basic user profile information from all Visitors. We collect the following additional information from Authorised Customers: name, email address, phone number, company address, purchase order details, and information related to the nature and scale of your tooling or production programme so we can scope surface texturing, metrology, and related engineering services.

Client data, CAD, and technical files

In the course of providing texture engineering services, we may be granted access to confidential business data, including CAD models, mould drawings, inspection routines, photographs from your shop floor, resin specifications, and other proprietary information (“Client Data”). We are committed to the highest standards of confidentiality and secure handling.

• Data security: We implement appropriate administrative, technical, and organisational measures to protect Client Data from unauthorised access, disclosure, alteration, or destruction. Access to Client Data is limited to personnel and vetted subcontractors who require it to perform their duties.
• Data usage: Client Data is used exclusively to deliver, document, and improve the agreed-upon engineering services—including quotations, programme management, quality records, and warranty support. We do not sell, rent, or share Client Data with third parties for their own marketing purposes.
• Confidentiality: Employees and contractors with access to Client Data are bound by confidentiality obligations. We treat drawings, texture masters, measurement data, and process notes as confidential unless they are already in the public domain through no fault of yours.

How does Texturing Technology Limited use personally identifiable information?

We use Personally Identifiable Information to operate this website, to prepare quotations, to deliver contracted services, to manage logistics (for example, shipping tools or samples), and to meet legal or regulatory obligations. We may email Visitors and Authorised Customers about service opportunities or information related to active programmes where we have a legitimate interest or consent, as applicable. We may also use Personally Identifiable Information to respond to specific inquiries or to provide requested information.

Links

This website contains links to other websites. Please note that when you click on one of these links, you are moving to another site. We encourage you to read the privacy statements of those sites as their policies may differ from ours.